Supervisor vs Manager: 7 Skills to Excel in Either Role

Supervisors and managers are essential to any organization’s structure and success. They both contribute to achieving company goals, but in different ways.

The terms “supervisor” and “manager” are often used interchangeably, which can cause confusion. That’s why it’s important to understand the difference between the two roles.

This article will define and differentiate between a supervisor and a manager. We’ll explore their roles, responsibilities, and required skills, covering areas such as:

  • Definitions
  • Similarities
  • Differences in authority
  • Responsibilities
  • Salary
  • Objectives
  • Required skills
  • Impact on employee wellness

By the end, you’ll have a clear understanding of the supervisor vs manager dynamic and how each role contributes to a successful workplace.

What does a supervisor do?

Supervisors are the people who lead teams and make sure the day-to-day work gets done. They’re there to give advice, offer feedback, and support their team members.

Within a company, supervisors are considered lower-level management. They work directly with employees and are often the first person employees go to if they have a problem or question. Supervisors act as the link between the team and upper management.

Supervisors put a lot of their energy into making sure employees are doing well and handling daily tasks. They deal with immediate problems as they come up and help individuals improve their performance.

What does a manager do?

Managers make decisions, set goals, and manage resources.

They’re responsible for the overall performance of a team or department and are focused on the big picture, often strategic goals.

In an organization, managers are usually higher up than supervisors. They oversee multiple supervisors and have more authority and responsibility.

Managers spend a lot of time thinking about strategy and delegating tasks. They make important business decisions that affect how the whole organization works.

How are supervisors and managers alike?

The roles of supervisor and manager often overlap, and many of their day-to-day tasks are similar. Both roles involve overseeing employees and evaluating their performance. Both require a good understanding of leadership styles to motivate teams and achieve goals.

In fact, strong leadership and communication are vital for both supervisors and managers. Whether you’re supervising or managing, you need to be able to communicate effectively, resolve conflicts fairly, and contribute to a positive work environment.

Ultimately, supervisors and managers share the same goals: to drive team success, improve employee satisfaction, and help the organization thrive.

Key Differences: Authority, Responsibility, Objectives, and Salary

While the terms “supervisor” and “manager” are sometimes used interchangeably, there are key differences in the level of authority, responsibility, objectives, and, often, salary.

Authority Level

Managers are generally the decision-makers, weighing in on important aspects of the business. Supervisors, on the other hand, make decisions that must be approved by a manager. Compared to managers, supervisors have less decision-making authority.

Responsibility

Managers typically have higher-level authority and responsibilities, including the all-important strategic planning. Supervisors are more focused on the nitty-gritty of day-to-day tasks and ensuring that their team meets its goals.

Objectives

Managers set the strategic goals and generally oversee the company’s overall performance. Supervisors make sure the team’s goals are met and work to enhance the productivity of their team members.

Salary

Pay scales can vary a lot depending on the industry, the size of the company, and even the geographic location of the business. But, in general, you can expect a manager to earn more than a supervisor.

According to ZipRecruiter, the average manager salary in the U.S. is $73,794. The same source puts the average supervisor salary at around $60,005.

However, the U.S. Bureau of Labor Statistics shows a slightly different picture, with the average annual salary of a supervisor in the United States at $55,804 and the average annual salary of a manager in the United States at $55,921. So, as you can see, the information varies quite a bit from source to source.

What skills do effective supervisors need?

Supervisors need a wide range of capabilities to succeed. Here are some of the most important:

  • Communication skills: Supervisors constantly communicate expectations and instructions. The best ones do so clearly and effectively.
  • Conflict resolution: Disagreements happen. Supervisors need to be able to mediate disputes and help team members find common ground.
  • Time management: Supervisors juggle numerous tasks and deadlines. Strong time management skills keep things running smoothly.
  • Staff development: Supervisors play a key role in training and mentoring team members, helping them grow and improve.
  • Performance management: Evaluating performance and providing regular feedback is essential. Supervisors help employees identify areas for improvement and achieve their goals.

What skills does an effective manager need?

Managers need to be able to delegate tasks effectively and motivate their teams. Delegation isn’t just assigning work; it’s about choosing the right person for the job, providing clear instructions, and giving them the autonomy to succeed. Motivation involves understanding what drives each team member and creating an environment where they feel valued and inspired.

Strategic thinking is also crucial. Managers need to set goals, anticipate challenges, and develop plans to achieve long-term success. They also need to make informed choices under pressure.

Finally, managers need confidence and operational expertise. Confidence inspires trust and allows them to lead effectively, even in uncertain situations. Operational expertise gives them a deep understanding of the business and allows them to make informed decisions that benefit the entire organization.

Frequently Asked Questions

What is the main role of a supervisor?

A supervisor’s primary role is to oversee and guide the work of a team. They provide daily direction, ensure tasks are completed efficiently and effectively, and offer support and training to team members. They’re the go-to person for immediate questions and problem-solving.

Is a supervisor higher than a manager?

Generally, no. Managers typically hold a higher-level position than supervisors within an organizational structure. Managers are often responsible for broader strategic planning, resource allocation, and overall team performance, while supervisors focus on the day-to-day operations.

Are supervisors a boss?

Yes, supervisors are considered bosses, but their role involves more direct interaction and support of their team members. They’re responsible for evaluating performance, providing feedback, and ensuring that employees have the resources they need to succeed. They are the first level of leadership.

Who is first manager or supervisor?

Supervisors generally come before managers in the organizational hierarchy. A person will first be promoted into a supervisor role and then, with enough time and experience, can be promoted into a management role. The supervisor is responsible for the team and the manager is responsible for the supervisors.

Conclusion

Understanding the distinctions between supervisors and managers is more than just semantics; it’s essential for organizational success. Recognizing the different roles allows businesses to staff appropriately, ensuring that the right people are in the right positions to maximize efficiency and productivity.

Training and development are also critical. Whether it’s honing technical skills for supervisors or leadership abilities for managers, investing in training programs is an investment in the future of the company. Well-trained supervisors and managers are better equipped to handle challenges, motivate their teams, and drive positive results.

Ultimately, effective leadership at all levels is the cornerstone of a thriving workplace. Both supervisors and managers contribute to a positive work environment, fostering employee satisfaction, boosting retention rates, and creating a culture of growth and achievement.