If you’re a New Jersey resident who qualifies for SNAP (Supplemental Nutrition Assistance Program) benefits, you’ll receive those benefits on an EBT card, also known as the Families First card.
This guide will show you how to make the most of your NJ EBT card, keep your information safe, and access the benefits you’re entitled to.
Accessing and Managing Your Benefits
New Jersey makes it easy to access and manage your SNAP and WFNJ benefits.
Online Account Management
- NJFamiliesFirst.com: This is the official website where you can view your Families First card balance and transaction history. You can also register for a login ID and password.
- ConnectEBT App: Check your balance, change your PIN, and report a lost or stolen card with the official mobile app for Android and iOS.
Checking Your Balance
The safest and most convenient ways to check your balance are through NJFamiliesFirst.com or the ConnectEBT app. Avoid checking your balance at the grocery store, as this could expose you to card skimming scams.
Protecting Your Benefits
It’s essential to keep your EBT card and benefits secure. Here are some tips to help you do that:
PIN Security
- Change your PIN regularly. Try to change your Personal Identification Number (PIN) at least once a month, preferably right before your benefits are deposited.
- Use strong PINs. Stay away from PINs that are easy to guess, like your birthdate or a string of consecutive numbers.
EBT Card Lock/Unlock Feature
New Jersey’s Families First program lets you lock your EBT card when you’re not using it.
- Lock when not in use. Lock your card when you’re not actively using it to prevent unauthorized access.
- Unlock when ready to use. Unlock your card only when you’re ready to make a purchase.
- Access via app/website. You can lock and unlock your card through the ConnectEBT app or at NJFamiliesFirst.com.
Reporting Stolen Benefits
New Jersey residents may be able to get replacement SNAP and WFNJ benefits if they were stolen electronically between September 1, 2023, and December 20, 2024. Unfortunately, benefits stolen after December 21, 2024, aren’t eligible for replacement.
Important program information
If you’re receiving SNAP benefits in New Jersey, there are a few things you should know.
SNAP re-certifications
To keep your benefits coming, you’ll need to re-certify. Keep in mind that the pandemic-era extensions are coming to an end, so you’ll need to stay on top of your paperwork.
Benefit amounts and changes
The minimum SNAP benefit in New Jersey is $95 per month. However, the temporary emergency food assistance supplements that were added during the pandemic ended in March 2023.
NJ Summer EBT program
The NJ Summer EBT program provides $120 per eligible child to help with groceries during the summer months. These benefits will expire 122 days from the date they’re loaded onto your card, so it’s a good idea to use them promptly.
Closing Thoughts
The best way to manage your New Jersey Families First EBT card is through the official website and app. Remember to change your PIN frequently and use the lock/unlock feature to protect your benefits.
If you have questions or need help, call customer service at 1-800-997-3333, but be aware that call volumes may be high. You can also visit www.NJSNAP.gov for updates on new security features and other important information.