Express Scripts Customer Service Number: Your Quick Contact Guide

Express Scripts manages prescription benefits for a lot of people, so it’s good to know how to get in touch with them. This article provides the Express Scripts customer service number and other ways to reach out, including online resources and mailing addresses.

How to Contact Express Scripts Customer Service

If you need to get in touch with Express Scripts, here are a couple of ways to do it.

Phone Support

  • Primary Number: 1.800.473.0694 (available 24/7)
  • TTY Line: 1.800.716.3231 (for people with hearing impairments)

Mailing Address

If you’d rather send a letter, you can reach Express Scripts at this address:

Express Scripts Medicare
P.O. Box 66535
St. Louis, MO 63166-6535

Use this address for written questions about your Express Scripts plan.

Medicare Resources

If you have questions about your Medicare Part D plan, you can contact Medicare by phone, TTY, or web:

  • General questions: 1.800.MEDICARE (1.800.633.4227)
  • TTY (accessibility support): 1.877.486.2048
  • Online Information: www.medicare.gov

Conclusion

There are several ways to contact Express Scripts and Medicare, including by phone, mail, and online.

If you have questions about your Express Scripts plan, contact Express Scripts directly. For general questions about Medicare, contact Medicare.