Express Scripts manages prescription benefits for a lot of people, so it’s good to know how to get in touch with them. This article provides the Express Scripts customer service number and other ways to reach out, including online resources and mailing addresses.
How to Contact Express Scripts Customer Service
If you need to get in touch with Express Scripts, here are a couple of ways to do it.
Phone Support
- Primary Number: 1.800.473.0694 (available 24/7)
- TTY Line: 1.800.716.3231 (for people with hearing impairments)
Mailing Address
If you’d rather send a letter, you can reach Express Scripts at this address:
Express Scripts Medicare
P.O. Box 66535
St. Louis, MO 63166-6535
Use this address for written questions about your Express Scripts plan.
Medicare Resources
If you have questions about your Medicare Part D plan, you can contact Medicare by phone, TTY, or web:
- General questions: 1.800.MEDICARE (1.800.633.4227)
- TTY (accessibility support): 1.877.486.2048
- Online Information: www.medicare.gov
Conclusion
There are several ways to contact Express Scripts and Medicare, including by phone, mail, and online.
If you have questions about your Express Scripts plan, contact Express Scripts directly. For general questions about Medicare, contact Medicare.