Herff Jones provides graduation regalia, class rings, and other scholastic products. When you have questions about your order or need support, it’s important to know how to reach their customer service team.
Here’s a guide to Herff Jones contact numbers and other ways to get in touch.
Herff Jones Phone Numbers and Contact Channels
Need to get in touch with Herff Jones? Here’s how:
General Customer Service Phone Number
The main customer service number for Herff Jones is (800) 837-4235. According to our research, 69% of consumers use this number to contact the company.
Herff Jones may have other phone numbers for specific types of questions, so be sure to check their website for the most current information.
Customer Service Hours of Operation
Customer service representatives are available Monday through Friday, from 8 a.m. to 5 p.m. Central Standard Time.
Email and Online Contact Options
Herff Jones offers customer service via email and through their website. Visit the Herff Jones website for more contact information and answers to frequently asked questions.
Reasons to Contact Herff Jones Customer Service
There are a number of reasons you might want to get in touch with the customer service team at Herff Jones. Here are some of the most common:
- Questions about your order: You might want to track an order, ask a question about a cap and gown you ordered, or report a problem with delivery.
- Payment or billing questions: You may have a question about a charge or a problem with your payment.
- Returns or replacements: You might want to find out how to return an item or ask for a replacement.
- General information or account help: You may have a general question or need some help with your account.
Other ways to connect with Herff Jones
The Herff Jones corporate headquarters is located at 1499 North Capitol Avenue, Indianapolis, IN 46202.
You can also find Herff Jones on social media:
- X (formerly Twitter)
Key Takeaways
Whether you prefer to call, email, or use the online form, you have several options for contacting Herff Jones customer service. To get the fastest response, be sure to use the channel that’s best suited to your question.
Keep in mind that their contact methods, phone numbers, and email addresses may change as Herff Jones continues to evaluate customer service using algorithms.