The insurance industry can be a tough one. It requires a lot of hustle, and plenty of resilience. Whether you’re selling policies, servicing clients, or managing a team, staying motivated and finding fresh perspectives is key.
That’s why we’ve compiled a collection of inspiring quotes relevant to insurance professionals. These quotes about insurance offer guidance, encouragement, and a new way to think about the challenges and opportunities you face every day.
We’ll cover quotes related to sales, customer service, overcoming obstacles, and achieving success in the insurance business. Read on to find the inspiration you need to tackle your next challenge!
Insurance sales and persuasion quotes
These quotes emphasize the importance of relationships, understanding customer needs, and building trust in the insurance sales process.
Building relationships, not just closing deals
- “You don’t close a sale, you open a relationship if you want to build a long-term, successful enterprise.” — Patricia Fripp
- “To build a long-term, successful enterprise, when you don’t close a sale, open a relationship.” — Patricia Fripp
- “Most people think ‘selling’ is the same as ‘talking’. But the most effective salespeople know that listening is the most important part of their job.” — Roy Bartell
- “Internalize the Golden Rule of sales that says: All things being equal, people will do business with, and refer business to, those people they know, like and trust.” — Bob Burg
Effective sales techniques and mindset
These quotes focus on the value of insurance, the power of conviction, and the need for enthusiasm in sales.
- “Don’t sell life insurance. Sell what life insurance can do.” — Ben Feldman
- “90 percent of selling is conviction and 10 percent is persuasion.” — Shiv Khera
- “Your prospect doesn’t get excited first. You must get excited first.” — Ben Feldman
Quotes on Customer Service and Client Relationships
In the insurance business, as in any business, creating a positive customer experience is key. Here are a few quotes that speak to the importance of client relationships.
Prioritizing the Customer Experience
Customer satisfaction should be paramount to success, and these quotes emphasize that point:
- “If you are not taking care of your customer, your competitor will.” ~Bob Hooey
- “A customer is the most important visitor on our premises; he is not dependent on us. We are dependent on him.” ~Mahatma Ghandi
- “Here is a simple but powerful rule … always give people more than they expect to get.” ~Nelson Boswell
- “Make a customer, not a sale.” ~Katherine Barchetti
Building Trust and Loyalty
In the insurance industry, building trust and loyalty is especially important, because customers need to believe that the insurance company will be there for them when they need it most.
Here are a few quotes about the importance of honoring your promises:
- “Insurance business is about promises and trust. It is about delivering to the customer in times of need and if this cannot be imbibed in a professional neither him nor the industry will succeed.” ~Tapan Singhel
- “It is not your customer’s job to remember you. It is your obligation and responsibility to make sure they don’t have the chance to forget you.” ~Patricia Fripp
Quotes on Overcoming Obstacles and Maintaining Resilience
Life is full of challenges, and the world of insurance is no different. Here are some words of wisdom to help you persevere and maintain a positive outlook, whether you’re an insurance professional or simply navigating life’s uncertainties.
Perseverance and a Positive Mindset
Sometimes, the only thing standing between you and success is your willingness to keep going, even when things get tough. And keeping a positive attitude can make all the difference.
- “Obstacles don’t have to stop you. If you run into a wall, don’t turn around and give up. Figure out how to climb it, go through it, or work around it.” ~Michael Jordan
- “Fall down seven times. Stand up eight.” ~Japanese Proverb
- “How you think when you lose determines how long it will be until you win.” ~Gilbert K. Chesterton
- “Sales are contingent upon the attitude of the salesman, not the attitude of the prospect.” ~William Clement Stone
- “Success seems to be connected with action. Successful people keep moving. They make mistakes but they never quit.” ~Conrad Hilton
Learning and Growth
Every setback is an opportunity to learn and grow. Embrace your mistakes, and strive for continuous improvement.
- “In sales there are going to be times when you can’t make everyone happy. Don’t expect to and you won’t be disappointed. Just do your best for each client in each situation as it arises. Then, learn from each situation how to do it better the next time.” ~Tom Hopkins
- “You are what you repeatedly do. Excellence is not an event – it is a habit.” ~Aristotle
Quotes on success, value, and continuous improvement
These quotes remind us that there’s more to business than the bottom line. Success can be defined in different ways, including providing value to others, loving what you do, and always working to improve.
Defining success beyond monetary gain
- “Try not to become a person of success, but try to become a person of value.” ~Albert Einstein
Einstein’s quote reminds us that success isn’t about fame or fortune. It’s about what you give to others.
- “If you work just for money, you’ll never make it. But if you love what you are doing, and always put the customer first, success will be yours.” ~Ray Kroc
According to Ray Kroc, founder of McDonald’s Corporation, success comes when you love your work and focus on the customer.
- “You don’t get paid for the hour. You get paid for the value you bring to the hour.” ~Jim Rohn
This quote by entrepreneur Jim Rohn reminds us to focus on the value we bring, not just the time we put in.
The importance of continuous improvement and action
- “Whenever an individual or a business decides that success has been attained, progress stops.” ~Thomas J. Watson Jr
This quote by former IBM CEO Thomas J. Watson Jr. is a reminder that you should never stop learning and growing.
- “Knowledge Is Power, Only If It Is Followed By Action!” ~Lew Nason
This quote by Lew Nason, insurance salesman and author, reminds us that what we know only matters if we put it into practice.
The Bottom Line
These quotes can be more than just words. They can be a source of motivation and inspiration for insurance professionals navigating a complex and ever-changing landscape.
Take these messages to heart and let them guide your daily work. Remember the importance of building strong relationships, putting your customers first, overcoming challenges with resilience, and always striving to improve.
By embracing these themes, you can not only excel in your career but also make a positive impact on the lives of those you serve.