If you live in Salina and get your water from the Salina Public Works Authority (PWA), you probably get a water bill each month. Understanding what you owe and why is key to managing your finances.
This guide will walk you through the various ways you can pay your Salina water bill, so you can choose the option that works best for you. Knowing your options helps you avoid late fees and make sure your payments are always on time.
Payment Options Overview
Salina, Kansas, offers several ways to pay your water bill.
Paying by Mail
You can always send a check or money order to Salina PWA through the U.S. mail. Be sure to include the payment coupon from your bill as well as your account number.
Keep in mind that it can take five to seven business days for your payment to arrive and be processed, so mail your payment well before the due date to avoid late fees. Also, double-check that you’ve used the correct postage and that the address is accurate.
Automatic Bank Draft
You can also set up automatic payments from your bank account each month.
With automatic payments, you won’t have to worry about late fees or writing checks. It’s a simple, hassle-free way to take care of your water bill each month.
In-Person and Drop-Off Payment Methods
If you prefer to pay your Salina water bill in person, you have a couple of options.
Payment Drop-off Location
Salina PWA has physical drop-off locations where you can submit your payments.
A couple of notes to keep in mind: Try to avoid peak hours if possible, and remember that after-hours drop boxes are available if you want to drop off your payment at your convenience.
Instapay (QR Code)
You can also make an instant payment by scanning a QR code with your smartphone or tablet.
There are two main advantages to using Instapay: Payment processing takes less than 30 seconds, and you can set up autopay if you want to make recurring payments automatically.
Paying your Salina water bill online
The City of Salina offers several ways to pay your water bill online or by phone.
Interactive Voice Response (IVR)
Salina’s Interactive Voice Response system allows you to access your account and make payments by phone any time of day or night.
You can pay by ACH (Automated Clearing House) transfer or with a credit or debit card.
Using the IVR system is a convenient way to pay your bill without having to speak to a live representative. It also gives you 24/7 access to your account information.
Online bill pay through your bank
You can also pay your Salina PWA bill through your bank’s online bill pay system. Just log in to your bank’s website or app and follow the instructions.
Keep in mind that it can take up to seven business days for your payment to be processed, so plan accordingly. Also, check with your bank to see if they charge any fees for this service.
How to avoid late fees and other helpful information
Late fees can add up, so it’s important to understand how they work.
Here are a few things to keep in mind:
- Make sure you know the late fee policy.
- Choose a payment method that allows you to pay on time.
- If you pay by mail, send your payment at least 5 to 7 business days before the due date.
- Always write your account number on your check or money order.
In Closing
Salina PWA understands that its customers have diverse needs, and they offer a variety of ways to pay your water bill.
When you’re deciding how to pay, think about what’s most convenient for you, how quickly the payment needs to go through, and whether you’re willing to pay a small fee. Instapay is an efficient option for quick payments, and automatic bank draft makes paying the monthly bill a breeze.
Whatever method you choose, check your bill and payment history from time to time to make sure everything is correct.